Should your drone require repair or firmware update please fill in the details in the below form. Logging into your account will automatically fill most of the form for you. Non warranty repairs are $121 (GST inclusive) per hour labour plus parts and delivery. Firmware updates/upgrades are $88 (GST inclusive) plus delivery. If you choose not to proceed with a repair a diagnostic assessment fee of $88 (GST inclusive) will apply.
It is important when sending your drone that you provide as much information in the form as possible for our technical team to perform your repair or firmware update.
File upload is provided for photos or copies of any relevant information.
On completion of our assessment one of our Sphere Team members will contact you with an update and a quote.
Please DO NOT send batteries with your repair.